Asheville: 1863 Hendersonville Rd., Suite 121 Asheville, NC 28803
Hendersonville: 132 South Main Street, Hendersonville, NC 28792

Committed to providing high quality hearing healthcare

Hearing Aid Repair

Hearing aids will degrade in quality when they are not maintained. Following simple instructions will take care of the most common problems that occur while owning a hearing device. In the event the damage is too severe, The Hearing Guy can step in to send the device off to the manufacturer. 

What causes damage?

The most common damage to hearing aids is built up earwax. They get in the speakers and other small parts of the device, muffling sound and interfering with basic operations. When changing batteries, the earwax can go even deeper into the circuitry. Damage can also come in the form of water, drops and software issues. Apps used for hearing aids are separate from the software embedded in the actual hardware, so software damage is a very rare problem. Drops and water damage are common with all electronics, and hearing aids are no different. The extent of the damage will determine whether a fix can be done at home or only with the hands of a skilled professional. 

Taking care of hearing aids

Regular cleaning and maintenance will prevent small things like wax buildup. It stops a more serious issue from occurring with the advanced features of a hearing aid. Users should also become familiar with replacing the batteries on certain devices. During battery replacement, a quick wipe down will prevent a lot of errors that occur from daily dirt. It takes less than a minute to do and is necessary for the continued optimal operation of any hearing device. For rechargeable hearing products, try to avoid overcharging even when there are safeguards built in to prevent that. 

How can The Hearing Guy help?

Warranty information is discussed during the initial screening for hearing aids. Although it varies by manufacturer, all patients will have access to normal on-site repairs. On-site repairs are quick and aim to deal with issues that are too technically advanced for normal users. Any repair that can’t be done in our office will be sent off to the manufacturer for repair. Loaner hearing aids fill in the gap until the originals are prepared and are not meant for long-term use. Coverage options will also be discussed during the initial screening, with contract clarification for the specifics available soon after.